We prepare
your Valencia
apartment

1. You receive a detailed quote with the exact cost based on your package and apartment size — no surprises.
2. We send you a service agreement for review and signing. It specifies all responsibilities, timelines, and guarantees.
3. No upfront payment: once the agreement is signed, we coordinate key collection and schedule the setup.
4. Work begins. You receive WhatsApp photo updates at every stage.
5. After completion, you receive a full photo and video report. Keys are returned via your preferred method.
6. You pay the service fee only after completion — by bank transfer in euros to our Spanish IBAN account, within 7 days.

Furniture and goods we buy on your behalf are paid separately, before purchase — see the next question.

1. After agreeing on the furniture list (online or in-store selection), we prepare a detailed quote with links and exact prices.
2. You approve the list — every item, every price — before any purchase is made.
3. You transfer the total amount (cost of goods + 10% service fee) to our Spanish IBAN account.
4. We purchase all items on your behalf, coordinate delivery, and supervise assembly.
5. You receive all original receipts, invoices, and delivery confirmations. Full transparency guaranteed.

If you prefer to pay stores directly, we send you all links and payment details — you place the order, we coordinate delivery and assembly on-site.

We offer two convenient options:

• Via your realtor or developer — we coordinate directly with them to collect and return the keys.
• Via a secure lockbox — you set the code remotely, we collect and return the keys without involving third parties.

Before receiving the keys, our team member provides official ID documents. We also offer a video call so you can meet us in person before handover. Full photo documentation of the property condition is made before we start any work.

The process typically takes 5–10 days depending on the package complexity and current workload. We provide detailed timelines during consultation and keep you updated throughout.

Absolutely! If you want to keep certain pieces, we'll design the space around your existing items and ensure everything coordinates perfectly with your chosen style.

You'll receive regular reports with photos and videos at every stage. We provide before/after documentation, progress updates, and final comprehensive reports.

We photograph the property before starting, check quality at every step and fix any issue straight away. If we damage something during the work, we pay for the repair, as stated in your contract.

Yes! We specialise in both personal residences and rental investment properties. Our Investor Package is designed for creating rental-ready spaces that attract quality tenants and generate bookings from day one.

Yes. At handover we inspect the apartment, photograph every defect and send a snagging list to the developer on your behalf, then set up the apartment. We include it in your quote. More in our new build guide.

For a 2-bedroom apartment, furniture usually costs €2,500–5,000 (IKEA level), €5,000–10,000 (mid-range) or from €10,000 (premium). Our setup fee comes on top, from €450 + VAT. Full cost breakdown in our furnishing guide.

We don't sell fixed packages. We select furniture to your budget (€250, free in the Investor Package), can buy it for you (+10%) and take care of delivery and assembly. You approve every item first. See furniture packages vs. piece by piece.

Only with a tourist licence, and since May 2026 Valencia limits new licences by area and building. Check the licence before you buy or furnish; mid-term rentals are a common alternative. The 2026 rules are explained in our Airbnb setup guide.

Yes. We can hold a set of keys between projects so deliveries, technicians or cleaners can get in without you travelling. We don't manage rentals or guests. More in remote owner support.

Utilities, internet, furniture, cleaning and defect checks all need someone on site. We collect the keys and handle it while you stay at home. Step by step in our guide for overseas buyers.